The Shipping Policy

Shipping within Europe, USA, UK  and most other countries internationally  is complimentary (for Free) , meaning there are no import taxes or shipping fees. You only pay for the product, and we handle the rest.

The product processing time depends on the time frame of the quality check, the packaging and also on the store contingent of the individual product.

It normally takes 2-7 business days for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, national holidays, etc. We apologise in advance for any inconvenience caused by these delays and thank you for your patience.

Orders cannot be cancelled after they have been confirmed through our website.

A shipment usually takes 3-10 business days to arrive. Please feel free to contact us if you have any questions or concerns. 

Please note that the shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to an invalid address, the customs clearance procedures or other causes. Thank you for your understanding.

We do not offer compensation for indirect costs, inconvenience, or missed delivery expectations caused by third-party logistics.

Wondering about the plug delivered to your region?

Plug Type Information:

We provide the appropriate plug type for your region. Here are the plug types we offer:

  • Europe: Type C
  • Australia: Type I
  • Canada: Type A/B
  • Middle East: Type G
  • United Kingdom: Type G
  • Ireland: Type G
  • United States: Type A/B

Please contact us if you need a different plug type for your country.

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